Updated 22 September 2026
General terms of use
These terms apply to this website, general messages, table enquiries and accommodation enquiries. An enquiry does not itself create a confirmed reservation.
Scope and provider
The website presents Gostilna Hrast, its menu and contact details, and accepts table and accommodation enquiries. Full details of the legal operator must be added to the contact section before publication.
Enquiry and confirmation
Submitting a form is a request for availability or an offer. A reservation is formed only when Gostilna Hrast expressly confirms the date and agreed conditions by telephone, email or another agreed durable medium.
Users are responsible for accurate contact details and should report errors or changes as soon as possible.
Prices and individual offers
Prices are stated in euros. For groups, events, packages and special requests, the individual offer states the services, price, validity and any additional charges.
If the website and written confirmation differ, the confirmed individual offer applies to that reservation unless there is an obvious error or mandatory law provides otherwise.
Changes and cancellations
Terms for changes, delays, no-shows and cancellations must be communicated before confirmation. Until agreed in writing, the website itself does not impose a cancellation fee.
Accommodation bookings
The accommodation form sends a non-binding enquiry for the selected room or apartment. The website does not check availability, accept payment or automatically confirm a booking. A booking is confirmed only after express confirmation by Gostilna Hrast; the price and terms in the confirmed offer apply.
External links and availability
Maps and social networks are third-party services governed by their own terms. We aim to keep links accurate and available, but maintenance or circumstances outside our control may cause interruptions.
Complaints and disputes
Questions, changes and complaints may be sent to the email address or telephone number below. We will handle them without undue delay and seek an amicable solution.
Consumer relationships remain subject to mandatory Slovenian law and any jurisdiction rights that cannot lawfully be removed from the consumer.
Personal data
Enquiry data is processed as described in the privacy policy. Sending an enquiry is not consent to receive marketing messages.